In this episode of Logistics Business Conversations, host Peter MacLeod interviews Louise Inglese, founder and CEO of Genie Grips, about improving forklift safety and reducing workplace accidents in warehouses. Inglese describes forklifts as powerful but potentially dangerous machines, with common incidents including tip-overs, pedestrian collisions, and loads slipping from forks.
She explains that Genie Grips’ products were developed to address practical safety issues in everyday operations. Their first product, the Genie Grips Mat, was designed to reduce load slippage, particularly when handling steel and other heavy materials. The mats simply attach to forklift tines, providing extra grip and stability. According to Inglese, the goal is to make safety straightforward and reliable without complex installations or technology.
The discussion highlights the significant financial and human costs of forklift accidents. A serious incident can cost a business over $100,000, not including longer-term effects on employees, such as trauma or reduced morale. Reputational damage can also make it harder for companies to attract and retain workers, especially in a tight labour market.
Inglese notes that while forklifts now include more built-in safety systems, human error remains a factor. Practical tools and awareness therefore remain important. Genie Grips has also expanded into other safety aids such as loading mirrors, developed in response to customer feedback.
From its beginnings in Australia, the company has expanded to serve markets in the US, Europe, and the UK, with growing interest from South America and the Middle East. Inglese believes that despite automation, forklifts will continue to play a role in handling and transport tasks.
The conversation concludes with an emphasis on the importance of operator training and recognition. Events like the Australian Forklift Championships highlight the skill involved in safe operation and reinforce the continuing need for strong safety cultures within logistics environments.
